South Shore Consulting Group is a business consulting firm in the Miami area that specializes in managing local accounts on behalf of our clients. We believe in bringing the human element back into customer service, sales, and business management, meeting with clients and customers directly to ensure positive experiences for all. South Shore Consulting Group is dedicated to fostering an environment that promotes growth, innovation, and excellence in the business management industry for our clients, customers, and employees.

We seek an ambitious, motivated Management Associate to join our up-and-coming team and help us take our operations further! As a Management Associate with South Shore Consulting Group, you will benefit from a tried-and-tested management training program designed to teach you the ins and outs of business management and operations, from day-to-day customer service and sales interactions to big-picture profit and loss statements and client relations. 

What You’ll Do as a Management Associate:

• Shadow senior management staff to gain a thorough understanding of business operations
• Work closely with various departments, including customer service, sales, and human resources, to ensure the business runs smoothly and efficiently
• Assist in the implementation of big-picture business plans and strategies
• Participate in the day-to-day operations, including closing sales deals and offering supportive customer service
• Track and monitor team performance in sales targets and customer satisfaction metrics
• Collect and relay feedback from customers to senior management to identify areas for improvement
• Participate in management training sessions that support continuous development to improve leadership and management skills

What We’re Looking For in a Management Associate:

• A bachelor’s degree or equivalent is preferred
• 1+ years experience in management, customer service, and/or sales is a plus
• Strong leadership potential/managerial skills
• Robust communication skills, both written and verbal
• Individuals with a growth oriented mindset, looking to grow long term with a company
• Ability to work well in teams as well as independently as needed
• Capacity to work flexible hours, including weekends or evenings as needed
• Highly motivated and able to adapt to changing environments